The privacy of our customers' personal data and their protection is of paramount importance to us. We want you to feel happy and secure while visiting our website and consider applying the data protection as a quality-oriented customer-oriented quality.
The Regulation requires all information to the data subject to process the data in a concise, transparent, comprehensible and easily accessible form.
Personal data voluntarily provided by users of our website, www.odysseionapartments.com or https://www.booking.com/hotel/gr/odysseion-apartments-bathu.el.html as well as our practices regarding personal information obtained from other sources, such as written or telephone communications or the information we have when you visit our accommodation, are used by our business in order for users to have direct and meaningful communication with our business, to provide them with answers to specific questions that ask and complete the reservations.
The information our business collects through the cookies of our website is designed to measure its number of visitors, to define customer requirements and to facilitate business transactions. Our business does not distribute to any other organization or affiliate the e-mail addresses, or any other information that concerns our users and customers.
It should be noted that this policy does not apply to the processing of personal data belonging to the sphere of third party liability, airlines, car rental companies and other service providers, such as companies that organize or offer bundled offers, trade partners,etc
What are the Personal Data we collect and why.
"Personal data" means any information relating to an identified or identifiable natural person ("data subject"). Anonymous information is not meant as such.
In order to make room bookings and to ensure that we can communicate with you in order to inform you about your reservations and offers, we need to disclose some of your personal information, such as your name, address (sender and recipient), telephone number, e-mail address and, in the case of payment by credit card, the details of the latter.
Your credit card is only used for the specific transaction you have requested. Your credit card details are stored with user details up to the date of your departure from the hotel. Upon payment of your stay and departure, your credit card details will be deleted.
You may also be asked for the names of your vacationers and any preferences related to your stay.
We also collect personal information when communicating with Odysseion Apartments, in various ways, such as signing up for our hotel newsletters or using the contact form we provide.If you follow this option, you will be asked for your name and e-mail address, along with the text of any message you choose to include. By using this feature, you grant us the right to register and use the name and e-mail address for communication purposes to inform you about issues related to your requests, as well as to learn our news and offers. However, we also get information from other sources. These include business partners, such as travel agencies or other websites. Everything we get from these sources can be combined with the information you have given us. For example, booking services through the Booking.com website or other online partners. Using some of these, you provide your booking details to our business partner, who then promotes them to us. We also use third-party providers to facilitate visitor payments to the accommodation. These service providers disclose the payment information so we can manage your bookings and make sure everything works smoothly for you.
In case a refund is requested for your reservation either by you or by the credit card holder used to make your reservation, you may need to share some details of the reservation with your payment service provider and your financial institution for to manage the refund. These may include a copy of your booking confirmation or the IP address from which your reservation was made. In addition, we may share information with the relevant financial institutions if we judge it to be strictly necessary for fraud prevention and detection purposes.
We do not collect special categories of your personal data, ie data "revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, such as genetic data, biometric data for the undeniable identification of a person, (Article 9 (1) of the GCPR / GDPR) or data relating to criminal convictions and offenses (Article 10 GCP / GDPR).
If you do not allow us to collect your personal data for the purposes listed here, we may not be able to provide you with our services in the best possible way.
Personal data of minors
Minors wishing to use our services must definitely have the consent of their parents, who are solely responsible for submitting the personal details of their children.
Links to other websites
Non-personal information - cookies
As with other sites, our site may use "cookies" or other technologies to help us deliver content relevant to your interests, to process your reservations or requests, and / or for to analyze the plans of your visit. Cookies, on their own, can not be used to reveal your individual identity. This information identifies the search engine on our servers when you visit our site.If you want to undo cookies at any time from your computer, you can delete them using your computer's browser (consult your browser's "help" options to learn how to delete cookies)
As a rule, the transfer of your data to third parties is excluded. Exceptionally, data is processed by processors on our order. These are carefully selected, controlled by us and are contractually bound in accordance with Article 28 of the GDPR.
In addition, we may be required to send extracts of your request to counterparties for the purpose of processing your request. These may be auditors and professional consultants (lawyers, accountants, bankers) and / or companies involved in the transport of products, professional service providers such as marketing, advertising, and support, optimization and Web Hosting, Payment Control Services, Electronic Crime Prosecution, Consumer Protection Services, and Anti-Fraud Services for Instances of Malware, Social Media if you choose to link your account to these with our website. If your personal data is required in an individual case, we will notify you to obtain your consent. We are not transferring your personal data to recipients outside the European Union.
Security of your personal data
We have effectively implemented both appropriate technical and organizational measures designed to implement data protection principles and to incorporate the necessary safeguards into the processing process so that the requirements are met at the time of designing the processing tools and at the time of processing of the GDPR and protect your rights. We have also implemented appropriate technical and organizational measures to ensure that, by definition, only the personal data needed for the purpose of processing are processed. We have active procedures for controlling potential personal data breaches, and in that case we will immediately notify you as well as the competent supervisory authority.
How long do we keep your personal information?
The computers and programs we use are created in such a way as to minimize the use of personal information and identification data.Such data are processed only to the extent necessary to achieve the purposes stated in this Policy and will be stored for as long as is strictly necessary to achieve the specific purposes pursued.In any case, the criterion used to determine the storage period is based on compliance with the deadlines allowed by law and the principles of minimizing data, limiting the storage or rational management of our records.
Learn your rights under the GDPR
If you are a resident of the European Union, you have the following simple wording: The right to information about how we use your personal information. The right of access, ie you can request a copy of the personal data we hold for you. The right of correction, ie to correct your personal data, which may be incomplete or inaccurate.
The right to delete (the right to "oblivion"), that is to say, in certain cases, ask us to delete your personal data we hold (unless there is a legal reason to ban it)
The right to restrict the processing of your personal data.
The right to the portability of your data, that is to request a copy of your personal data in a common file format and forward the data to another company.
The right to object to the processing of your personal data, e.g. for direct marketing purposes.
The right not to subject the data subject to a decision taken solely on the basis of automated processing, including profile training, which produces legal effects affecting you or significantly affecting you in a similar way.
The right of complaint to the competent data protection supervisory authority in the Member State where you have your habitual residence or your place of work.
The above rights are subject to specific regulations on when you can practice them. You do not have to pay to access your personal data (or to exercise any of your rights), unless your request is unreasonable, repetitive or excessive, so we may refuse to comply. Please note that we may request some additional information to confirm your identity when requesting access to your rights or the exercise of any other right of yours and this as a security measure that your personal data will not be disclosed to others. We will respond to each request within one (1) month, if we need more time due to complexity or number of requests, we will inform you.
Limitation of Liability - Disclaimer
The content of www.odysseionapartments.com or https://www.booking.com/hotel/gr/odysseion-apartments-bathu.el.html is available "as is" and no warranty, express or implied, regarding with the integrity, correctness, timeliness, commerciality, non-infringement or suitability of this content for any use, application or purpose.Odysseon Apartments under any circumstances, including negligence, is not responsible for any form of damage to the visitor / user of the pages, services, choices and content that he / she makes on his / her own initiative and with the knowledge of these terms.Also, Odysseion does not guarantee that the pages, services, choices and contents will be provided without interruption, without errors, that the errors will be corrected or that all the queries will be answered. Similarly, it does not guarantee that the servers through which the content is made available to visitors / users are provided without "viruses" or other harmful components. The cost of possible corrections or services is assumed by the visitor / user and in no case the Odysseion apartments.
Accepting Privacy Procedures
If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website communicated through it.
COPYRIGHT & OTHER distinctive features
The content of this site, including particularly software, data, programs, images, text, graphics, services, and generally any kind of content and file and of distinguishing marks, logos, trade names and trade marks , belongs to the company's exclusive property and is protected by Greek, Community and international law, except those explicitly recognized rights of others, who are solely responsible for a DTA, expressly excluding any liability of the company.
Following the above, any reproduction, copying, republication, store, transmit, distribute, perform, publish, load (download), sale, translation, modification and general exploitation of all or part of the site www.odysseionapartments.com user or any third party is forbidden, without the prior written approval and consent of the company.
This License contract construed in accordance with Greek law and the rules of good faith and of users and business ethics. Any provision of the above terms, contrary to the law ceases to apply, without in any way affect the validity of the other.
MODIFICATION OF TERMS - extrapolation COMPETENCE
The company may at any time modify these terms and the content of the website without any prior notice. The user has to check for any changes. These amendments, if the user continues to use the site and the content therein, is presumed to have been considered and accepted by the user. The amendments may relate only to a specific part, provided that all conditions for use remain valid and unchanged, being together with the amendments to the single set of the General Conditions of Use of this Site. No modification of these terms will not be taken into account unless expressed in writing.
The site's users are requested to check at regular intervals these terms for any changes, and continued use of means that they accept all the possible modifications thereof.
For any dispute arising under this license agreement wanted only occur become competent Courts Athens.